Many banks communicate with their clients about transfer funds, bank account numbers, mortgage or loan renewals, line of credit requests, private client appointments, financial strategies, social security numbers, passwords, pin code, credit card and transaction information and income, account and banking statements by unsecured email or even by post or courier.
But why do the banks and financial services still use unsecured email, or high cost post or courier services for confidential and private communication with their clients?
In general one can say that Banking and Financial Services are unaware of the fact that:
normal email is not secure and is nothing more than a transparent envelope. Messages sent via standard email travel in "plain text" and cross many networks before reaching their final destination. As a result, an opportunity exists for prying eyes to eavesdrop on email messages as they traverse these various networks.
there is a secure and user-friendly email encryption, decryption and signing solution out there and that is MailID.
the liabilities and damage caused when not instantly and securely communicating by email with clients but also partners, suppliers, employees and investors.
tremendous guaranteed efficiencies and cost savings can be achieved by using secure email in combination with confidential or private attachments when MailID emails for example thousands of banking eStatements overnight and increases security and compliancy while decreaing liability when processed real-time.
the immediate savings of 80% or more that can be achieved by eliminating waste, time and costs associated with creating, printing, mailing or faxing statements or notices. Traditional paper-based statements are costly and time-consuming to produce, environment unfriendly, and often result in the delivery of highly sensitive information through the mail with absolutely no security provisions.
the necessity and requirement of email encryption, decryption and signing when being compliant with regulatory legislation, including Gramm-Leach-Bliley Act (GLBA), Health Insurance Portability and Accountability Act (HIPAA), NASD regulations, Sarbanes Oxley Act (SOX), SEC regulations, US state privacy and data encryption regulations, such as those for Massachusetts (MA 201 CMR 17.00) and Nevada (NRS 597.970) and Payment Card Industry Data Security Standard (PCI).
customers urge for instant delivery of banking statements in real-time in order to have insight on transaction as a mean of security and to archive offline in their computer and outside of their online and mobile banking environment.
service and process improvements are achieved when offering customers the ability to send a secure email with their own email program securely even with confidential information like account numbers, tax ID numbers and financial statements.